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About Austra Digital
One accountable team, not a chain of disconnected contractors.
Austra Digital is a Melbourne-based, Australian-owned web and growth team. We build websites for established service businesses and then stay responsible for how they perform — the tracking, the follow-up and the marketing around them included.
- Melbourne-based
- Local team
- Clear milestones
- You own everything
The problem we exist for
Most established businesses do not have a website problem. They have a joins problem. The developer does not talk to the SEO provider, the SEO provider does not talk to whoever runs the ads, and nobody owns the bit in the middle where an interested visitor turns into an actual customer.
So leads leak, and nobody can tell you where. That is the gap we work in: one team responsible for the whole path from someone finding you to someone becoming a customer.
What we do, in one plan
One connected plan
How an engagement runs
- Diagnose. Understand the business, the customer journey and the biggest constraint on growth — before proposing anything.
- Prioritise. Agree the scope, the milestones and how success will be measured, in plain English.
- Build. Design, develop, integrate and test, with progress updates you do not have to chase.
- Improve. Review real behaviour and keep working on whatever is worth the most next.
What we will not do
- We will not quote numbers we cannot source. There is not a single invented statistic on this website, and there will not be one. If a case study has no published result, it says so and tells you what the next measurable step is instead.
- We will not hold your accounts hostage. Domains, hosting, analytics, ad accounts and code stay in your name. If we stop working together you keep everything, working.
- We will not put a sales-only account manager between you and the work. You talk to the people doing it.
- We will not sell you more traffic before the site can use it. Fixing the leak first is usually cheaper and always more honest.
The work itself
Rather than a page of principles with nothing behind it — four sites we built. Each case study says plainly what happened after launch, including where the next piece of work still is.
Where we work
We are based in Melbourne, Victoria and work with businesses across Australia. We also have long-running clients in the United States — an accessible counselling organisation and a boutique marketing agency — which is on this site because pretending otherwise would be the sort of thing we just said we would not do.
Want to see the work rather than read about the principles?
See client workGet your growth review
Tell us what is not working. We will help you find the right place to begin.
We’ll review the information you provide, identify the most likely constraint and recommend the most sensible next step. This is an initial assessment — not a complete unpaid strategy or technical audit.
A reply within one business day — not an automated pitch.
We only promise what we can measure and control.
We identify wasted spend before recommending a larger budget.